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Track an Order Online

Track An Order Online

The quickest way to check your order status and tracking information is by using one of the two online options listed below. If you need further assistance, you may contact us via email or phone to obtain the status of your order. All orders placed that contain an email address on the account will receive an email confirmation upon the placement of the order.

 

Unregistered Users:

  • To check your order status online, you will need to be a registered user.
  • To register, click "Sign in / Register" in the upper right corner of the page.
  • Click "Create an Account" and fill out the following information.

 

Registered Users:

As a registered user, you can simply login to your account and you will have access to look up your orders without entering your customer number and order number for each one.

To do so, please follow the directions below:

  1. Click on the "Sign in / Register" link in the upper right corner of the page.
  2. Enter your registered email address or Customer Number and Password to access your Account.
  3. From the My Account page, click the "Order History" link.

Your previously placed orders will be listed, along with their current status. To view the order in detail, click on the "View Order" link.

 

To view package tracking information (if available), click the "Track It" button under shipping information.

Email Us

Internet Customer Service is available 24 hours a day, seven days a week.

Phone

We are standing by 24 hours a day, 7 days a week!
Domestic Customers: 800-826-2205
International Customers: 715-261-9588