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Terms and Conditions for Email Gift Cards

Terms and Conditions for Email Gift Cards

  • Eastbay email gift cards can be ordered in any amount from $10 to $250. You can order your email gift cards here or phone us toll-free at 800-826-2205. Please note, email gift cards cannot be used for in-store purchases.
  • Coupon/discount codes may not be used to purchase an email gift card unless specified.
  • Coupon/discount codes may be used when redeeming a gift card.
  • To redeem an email gift card, use the 16-digit number and the PIN provided in the email.
  • If the entire amount is not spent on one purchase, the card will retain the balance for the next time you shop!
  • Email gift cards may not be exchanged for cash (except in CA, CO, CT, ME, MA, MT, NJ, OR, RI, WA, VT, TX, PR as provided below) or used to purchase another gift card unless required by law.
  • Email gift cards are not replaceable if lost or stolen.
  • Email gift cards may be applied toward any purchase by phone, by mail, or online* at these websites:

*Quebec residents excluded from online purchasing

States Permitting Cashouts

  • In California stores, a gift card with a cash value of less than $10 is redeemable in cash for its cash value.
  • In Colorado stores, a gift card with a cash value of $5 or less is redeemable in cash for its cash value.
  • In Connecticut stores, a gift card with a cash value of $3 or less is redeemable in cash for its cash value. 
  • In Maine stores, a gift card with a cash value of $5 or less is redeemable in cash for its cash value.
  • In Massachusetts stores, a gift card with a cash value of $5 or less is redeemable in cash for its cash value. A gift card that has been redeemed for 90% of its value or more is redeemable in cash for its cash value.
  • In Montana stores, a gift card with a cash value of less than $5 is redeemable in cash for its cash value.
  • In New Jersey stores, a gift card with a cash value of $5 or less is redeemable in cash for its cash value.
  • In Oregon stores, a gift card with a cash value of $5 or less is redeemable in cash for its cash value.
  • In Puerto Rico stores, a gift card with a cash value of $5 or less is redeemable in cash for its cash value.
  • In Rhode Island stores, a gift card with a cash value of less than $1 is redeemable in cash for its cash value.
  • In Texas stores, a gift card with a cash value of $2.50 or less is redeemable in cash for its cash value.
  • In Vermont stores, a gift card with a cash value of $1 or less is redeemable in cash for its cash value.
  • In Washington stores, a gift card with a cash value of less than $5 is redeemable in cash for its cash value.

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Email

Internet customer service is available 24 hours a day, seven days a week.

Phone

We are standing by 24 hours a day, 7 days a week! 

Domestic Customers 800-991-6684
International Customers 715-261-9710