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International Shipping (excluding Canada)

International Shipping (Excluding Canada)

International Shipping Rates & Policies

 

Payment and Delivery
We accept Visa, MasterCard, Discover, American Express, and JCB credit cards. For your protection, Eastbay reserves the right to hold credit card orders for verification. All information submitted is secure and your account will be billed in U.S. Dollars.

Australia 

  • Delivery time for Express Shipping: Approximately 3-7 calendar days from shipment date.
  • Orders will generally ship within 24 hours, subject to payment verification.
  • Delivery time for Standard Shipping: Approximately 8-14 calendar days from shipment date.
  • Orders will generally ship within 24 hours, subject to payment verification.
  • Shipping and handling for Express Shipping is 30% of the net order total or a minimum of $49.99.
  • Shipping and handling for Standard Shipping is 10% of the net order total or a minimum of $29.99.

Belgium, Hong Kong, Ireland, Luxembourg, Netherlands, and Taiwan Delivery Time:

  • Approximately 5-10 calendar days from shipment date. Orders will generally ship within 24 hours via UPS, subject to payment verification.

Germany, Japan, New Zealand, South Korea, United Kingdom, Greece, Italy, and Portugal  Delivery Time:

  • Approximately 5-15 calendar days from shipment date. Orders will generally ship within 24 hours via UPS, subject to payment verification.

France, Spain, Brazil, Denmark, and Switzerland Delivery Time:

  • Approximately 20 calendar days from the date of shipment. Orders will generally ship within 24 hours, subject to payment verification.

All Other Countries 

Delivery time: Up to 30 calendar days from the date of shipment. Orders will generally ship within 24 hours, subject to payment verification.

Shipping and handling for Standard Shipping is 10% of the net order total or a minimum of 29.99

International Customs Charges and Duties 

International (outside the U.S.A.) customers must pay applicable sales tax, duty and Customs charges. Your local government determines duty and Customs charges, which varies by country. Duties, taxes and/or Customs fees will be an additional amount that will be collected upon delivery of your order. Unfortunately, we are unable to provide you with the exact amount you will be charged. Your order confirmation details only the charges we are collecting. Contact your local government for specific details.
 

Canadian Shipping Rates & Policies

 

Payment and Delivery
Canadian customers must pay applicable sales tax, duty and Customs charges, which is determined by your local government. Canadian customers will be billed duties, customs, taxes, and international processing fees at the time of order (see guidelines).

Delivery Time: between 5 and 10 days from the date of the shipment. Orders will generally ship within 24 hours, subject to payment verification.

Items ordered Base shipping &
handling per order
Shipping Charge
$1.99 per item
Total shipping
and handling
1 item 12.99 1.99 14.98
2 item 12.99 3.98 16.97
3 item 12.99 5.97 18.96
4 item 12.99 7.96 20.95
5 item 12.99 9.95 22.94

*Continue adding $1.99 shipping charge for each additional item.

Eastbay is an approved CREDITS participant with the Canada Border Services Agency (CBSA). By ordering goods from Eastbay, I hereby authorize Livingston International an approved customs broker in CREDITS, to act as my agent, and to transact business with the CBSA to obtain release of my merchandise, account for duties and taxes, return merchandise to Eastbay, and electronically submit refund claims on my behalf. Under the CREDITS program, I understand that the CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the customs broker, and that I will obtain the refund directly from Eastbay. Further, I also authorize Livingston International to forward any refund issued by the CBSA in my name, so that Eastbay can be reimbursed.

Please Note: the tax line on your order receipt page and confirmations contains duties, customs, taxes, and international processing fees.

Province Duties, Tax, Customs and International Processing Fees
AB 25%
BC 25%
MB 25%
NT 25%
NU 25%
PE 25%
QC 25%
SK 25%
YT 25%
NB 34%
NL 34%
NS 34%
ON 34%

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Domestic Customers: 800-826-2205
International Customers: 715-261-9588