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Fit Promise

Eastbay Fit Promise

Your perfect fit. We promise. We'll exchange sizes for free.

Need an exchange? No problem.

  • 1. Make Sure You Qualify

    Items must be in clean, unmodified condition and mailed using the SmartLabel within 90 days of original purchase.

  • 2. Fill Out The Paperwork

    Find the invoice included in your order and fill out the the new size you need.

  • 3. Bag It, Tag It, Mail It

    Attach the SmartLabel that was in your order to the return package and drop it in the mail.

  • Eastbay Invoice


  • Eastbay SmartLabel


For questions on fit or our Fit Promise program, please contact customer service.