Fit Promise
Eastbay Fit Promise
Your perfect fit. We promise. We'll exchange sizes for free.
Need an exchange? No problem.
1. Make Sure You Qualify
Items must be in clean, unmodified condition and mailed using the SmartLabel within 90 days of original purchase.
2. Fill Out The Paperwork
Find the invoice included in your order and fill out the the new size you need.
3. Bag It, Tag It, Mail It
Attach the SmartLabel that was in your order to the return package and drop it in the mail.
Invoice
SmartLabel
For questions on fit or our Fit Promise program, please contact customer service.
