Eastbay Fit Promise
Our Fit Promise to You
We want you to be 100% happy with your purchase, which is why we promise the item(s) you order will fit right the first time or we'll exchange it for another size or give you a refund. We're so sure you'll be satisfied with your purchase that we'll pay the cost of return shipping for any exchange item!
*The Eastbay Fit Promise Guarantee does not apply to specifically created or decorated items. Products that are modified from original manufacturer specifications are considered decorated items and are ineligible for return, exchange or refund under the Eastbay Fit Promise Guarantee.
Need an Exchange?
No problem! If you are in need of an exchange, please follow the instructions provided here. Make sure you qualify for an exchange, fill out the necessary return invoice, affix the provided return mail label, and simply drop it in the mail.
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Customer Service Assistance
Not sure what size to order? View our sizing charts on our product detail pages to determine what size will fit best. If you're still unsure, contact Eastbay at 1-800-826-2205 or email your question for friendly and helpful assistance with all of your fit questions.
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