• Top 10 Reasons to Shop at Eastbay
• My Account
• Order Information
• Shipping Information
• Returns and Exchanges
• GiftCards
• Eastbay Loyalty Club
• Other Services
• Search Tips
• Sport-Specific Sizing Help, Tips & Information

1. Easy Checkout, Returns and Exchanges
   Forget jumping from page to page in order to complete your purchase. Eastbay's single-page checkout makes completing your transaction quick and easy. Need help with a return or exchange? Review the instructions below for a step-by-step guide on returns and exchanges.
   • Fit Guarantee
   • Bat Buy Guarantee
   • USA and International
     
   • Exceptions
2. Elite Heritage and Famed Selection
   Eastbay has been serving the athletic community for almost three decades! We're proud to carry the largest selection of athletic shoes, clothing and equipment. This includes pro-level products from the brands you trust to meet all of your athletic needs. We're your one-stop sport shop where athletes everywhere come to find the most inventory, models, sizes and colors - from our massive warehouse directly to you!
3. Available 24/7 and Always Keeping Your Information Safe
   Eastbay believes in keeping your confidential information confidential, so rest assured that you've found a safe place to shop. From the time you enter our website until the time you receive your order, you'll know your information is protected. If you have questions along the way, our dedicated customer service is available 24/7 through phone, email or live chat. Our goal is to assist you in any way possible, and we are proud to provide excellent service that exceeds customers’ expectations!
4. Eastbay Loyalty Club
   Join our elite club of loyal Eastbay buyers! Choose the benefits that are right for you from our Silver, Gold or Platinum level. The perks of our Loyalty Club include a members-only customer service line and exclusive email promotions. You'll also receive free shipping: Standard Shipping for Silver Club, 3-Day Shipping for Gold Club or 2-Day Shipping + Free Return Shipping for Platinum Club! Not a member? Join today!
5. Knowledge from Our Experts
   Eastbay is sharing our resources to make you an even better athlete. Whether you're looking for training tips to beat the competition or wanting to learn about the finest details of your athletic equipment, we've got you covered.
   • Close the Gap: Eastbay and STACK have teamed up with some of the best organizations in youth sports to develop a program designed for junior high and high school athletes. Just enter in your information and stats, choose your position and see how you compare to your peers. Room for improvement? At the end you'll find training tips and videos to increase your performance.
   • Shoe Finders: Available for several different sports, our Shoe Finders will make sure you find the perfect shoe for you. With information like surface, foot mechanics, ideal outsole, color, brand and price, Eastbay's Shoe Finders will return a list of appropriate shoes, drastically shortening your search.
   • ARC: Our Athlete Resource Center (ARC) is packed with articles and videos, giving you the information you need to know. ARC is divided into sport categories. Each sport has its own set of information, including how to buy equipment, what gear will help your performance and how to train more effectively. Want to hear from pro athletes too? Eastbay's cover athletes are also featured on ARC.
6. Community
   We aren't just selling awesome footwear, apparel and equipment - we are building communities. Our Eastbay Blog not only provides in-depth information about our products and brands but also keeps you up-to-date on the latest trends, technologies and news. Like us on Facebook or follow @Eastbay on Twitter to continue the conversation with us and others in the athletic community.
7. FREE Catalog and Mobile Access
   Feeling nostalgic for old-school Eastbay catalogs? We're still creating them all year, but with new twists. Sign up for your free catalog today so you can browse and shop offline too. Want Eastbay on the go? The mobile version of our site is perfect for customers with web-enabled mobile. You can even sign up for text alerts from Eastbay.
8. Wish List
   Your wish is their command! Take the guessing out of gift-giving by creating an Eastbay Wish List. Use it as a way to hand out hints to your family and friends or create a list of all the things you want to remember to buy later. Either way, Eastbay’s Wish List makes shopping a breeze for you, your family and your friends.
9. The Eastbay Tour
   The Where Athletes Are Tour is a huge venture for Eastbay, and we mean 600+ square feet of space huge! Our tricked-out semi truck is bringing the Eastbay shopping experience to stops all along our route. Your school or event gets access to advice from our Brand Ambassadors, our huge product assortment, the latest models on display and our photo booth to create your very own Eastbay cover replica. See what it's about and put in a request to bring us to your doorstep.
10. International Shipping
    We love our customers all over the world, which is why we ship via UPS to countries like Australia, New Zealand, China, Hong Kong, the United Kingdom and more! We provide the quickest delivery possible with real-time tracking. We also have a special customer service line dedicated specifically to international customers: 1.715.261.9588

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