Customer Service - ShipInfo - Eastbay Loyalty Club Shipping Rates and Policies | Eastbay

Automatic Free Shipping on 25,000+ Products*

and on Orders Over $75** NO CODE REQUIRED

*Automatic Free shipping offer valid only on eligible items. Eligible items will indicate "Free Shipping" on the product description page. Items in your cart that are not eligible are subject to shipping charges. Shipping will be automatically deducted at checkout. Valid only at eastbay.com. Offer is limited to standard delivery within the 48 contiguous United States and APO/FPO addresses. Excludes bulk orders and drop ships. Entire order must ship to a single address. Does not apply to prior purchases or open orders. Customer is responsible for shipping costs on returned merchandise. May not be used toward purchase of Gift Cards or team orders. Promotion may be modified or terminated at any time. Certain restrictions and exclusions may apply. Any order that includes a new release launch item does not apply and will incur standard shipping rates. Offer expires 8/30/2015 (11:59 pm CT).

**Order value must total $75 or more before services, taxes, shipping and handling. Savings are automatically applied at checkout. Valid online at eastbay.com. Offer is limited to standard ground delivery within the 48 contiguous United States and APO/FPO addresses. Excludes bulk orders and drop ships. Entire order must be shipped to a single address. Does not apply to prior purchases or open orders and cannot be combined with any other offer. Customer is responsible for shipping costs on returned merchandise. May not be used toward purchase of Gift Cards or team orders. Promotion may be modified or terminated at any time. Certain restrictions and exclusions may apply. Any order that includes a new release launch item does not apply and will incur standard shipping rates. Offer expires 8/30/2015 (11:59 pm CT).

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Customer Service
Eastbay Loyalty Club Shipping Rates and Policies

    Street addresses are required to ensure proper delivery for online orders. Eastbay Loyalty Club Shipping is not available to PO Boxes.

    • If you do not have a street address (i.e. PO Box Only), please call Customer Service for assistance at 1.800.826.2205 immediately after submitting your order online.
    • Orders sent to PO Boxes can only be sent via ground delivery. Expedited shipping is not available to PO Boxes. Please allow up to 14 calendar days for delivery.

    Eastbay Loyalty Club Shipping is only available within the 48 contiguous states.

    Based on the level of service you have requested, we may use an alternate method to ship your order. We will guarantee delivery or we will reimburse you the additional shipping costs. Orders generally ship the next business day and are subject to complete verification.

    Silver Club

    Shipping Option Shipping Time Frame Total Shipping Charge
    4-5 Business Days 4-5 Business Days FREE!
    3 Day 3 Business Days $12.00
    2 Day 2 Business Days $15.00
    1 Day 1 Business Day $25.00

    Gold Club

    Shipping Option Shipping Time Frame Total Shipping Charge
    3 Day 3 Business Days

    FREE!

    2 Day 2 Business Days $5.00
    1 Day 1 Business Day $15.00

    Platinum Club

    Shipping Option Shipping Time Frame Total Shipping Charge
    2 Day 2 Business Days FREE!
    1 Day 1 Business Day $10.00