Customer Service - ShipInfo - Eastbay Loyalty Club Shipping Rates and Policies | Eastbay

Customer Service
Eastbay Loyalty Club Shipping Rates and Policies

    Street addresses are required to ensure proper delivery for online orders. Eastbay Loyalty Club Shipping is not available to PO Boxes.

    • If you do not have a street address (i.e. PO Box Only), please call Customer Service for assistance at 1.800.826.2205 immediately after submitting your order online.
    • Orders sent to PO Boxes can only be sent via ground delivery. Expedited shipping is not available to PO Boxes. Please allow up to 14 calendar days for delivery.

    Eastbay Loyalty Club Shipping is only available within the 48 contiguous states.

    Based on the level of service you have requested, we may use an alternate method to ship your order. We will guarantee delivery or we will reimburse you the additional shipping costs. Orders generally ship the next business day and are subject to complete verification.

    Silver Club

    Shipping Option Shipping Time Frame Total Shipping Charge
    4-5 Business Days 4-5 Business Days FREE!
    3 Day 3 Business Days $12.00
    2 Day 2 Business Days $15.00
    1 Day 1 Business Day $25.00

    Gold Club

    Shipping Option Shipping Time Frame Total Shipping Charge
    3 Day 3 Business Days

    FREE!

    2 Day 2 Business Days $5.00
    1 Day 1 Business Day $15.00

    Platinum Club

    Shipping Option Shipping Time Frame Total Shipping Charge
    2 Day 2 Business Days FREE!
    1 Day 1 Business Day $10.00