Customer Service - ShipInternational - Canadian Shipping | Eastbay

Free Shipping on 25,000+ Products*

or on orders over $75 Use Code: IPEB5F5P**

*Automatic Free shipping offer valid only on eligible items. Eligible items will indicate "Free Shipping" on the product description page. Items in your cart that are not eligible are subject to shipping charges. Shipping will be automatically deducted at checkout. Valid only at eastbay.com. Offer is limited to standard delivery within the 48 contiguous United States and APO/FPO addresses. Excludes bulk orders and drop ships. Entire order must ship to a single address. Does not apply to prior purchases or open orders. Customer is responsible for shipping costs on returned merchandise. May not be used toward purchase of Gift Cards or team orders. Promotion may be modified or terminated at any time. Certain restrictions and exclusions may apply. Any order that includes a new release launch item does not apply and will incur standard shipping rates. Offer expires 8/9/2015 (11:59 pm CT).

**Use promotion code IPEB5F5P at checkout. Promotion/source code box is located in step 4 of checkout. Order value must total $75 or more before services, taxes, shipping and handling. Valid online at eastbay.com. Offer is limited to standard ground delivery within the 48 contiguous United States and APO/FPO addresses. Excludes bulk orders and drop ships. Entire order must be shipped to a single address. Does not apply to prior purchases or open orders and cannot be combined with any other offer. Customer is responsible for shipping costs on returned merchandise. May not be used toward purchase of Gift Cards or team orders. Promotion may be modified or terminated at any time. Certain restrictions and exclusions may apply. Any order that includes a new release launch item does not apply and will incur standard shipping rates. Offer expires 8/9/2015 (11:59 pm CT).

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Customer Service
Canadian Shipping

    Canadian Shipping Rates and Policies
    To ensure we deliver your order as expected, please consult the following sections before submitting your order:

    Canada Only (International Customs Charges and Duties)

    Canadian customers must pay applicable sales tax, duty and Customs charges, which is determined by your local government. Canadian customers will be billed duties, customs, taxes, and international processing fees at the time of order (see guidelines).

    Canada
    Delivery time: between 5 and 10 days from the date of the shipment. Orders will generally ship within 24 hours, subject to payment verification.

    Items ordered Base shipping &
    handling per order
    Shipping Charge
    $1.99 per item
    Total shipping
    and handling
    1 item 12.99 1.99 14.98
    2 item 12.99 3.98 16.97
    3 item 12.99 5.97 18.96
    4 item 12.99 7.96 20.95
    5 item 12.99 9.95 22.94

    Continue adding $1.99 shipping charge for each additional item.

    Eastbay is an approved CREDITS participant with the Canada Border Services Agency (CBSA). By ordering goods from Eastbay, I hereby authorize Livingston Internationalan approved customs broker in CREDITS, to act as my agent, and to transact business with the CBSA to obtain release of my merchandise, account for duties and taxes, return merchandise to Eastbay, and electronically submit refund claims on my behalf. Under the CREDITS program, I understand that the CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the customs broker, and that I will obtain the refund directly from Eastbay. Further, I also authorizeLivingston International to forward any refund issued by the CBSA in my name, so that Eastbay can be reimbursed.

    Please note: the tax line on your order receipt page and confirmations contains duties, customs, taxes, and international processing fees.

    Province Duties, Tax, Customs and International Processing Fees
    AB 25%
    BC 25%
    MB 25%
    NT 25%
    NU 25%
    PE 25%
    QC 25%
    SK 25%
    YT 25%
    NB 34%
    NL 34%
    NS 34%
    ON 34%