Customer Service - GoldClub - Loyalty Club Membership Terms and Conditions | Eastbay

20% OFF
YOUR $99 ORDER*

Use Code: IPEB4CK3 
 
 

20% OFF

YOUR $99 ORDER*

*To receive 20% off your $99 purchase, enter promotion code IPEB4CK3 at checkout. Promo Code box is located in Step 4 of checkout. Order value must total $99 or more before services, taxes, shipping and handling. Valid online at eastbay.com. Does not apply to prior purchases or open orders and cannot be combined with any other offers. May not be used with purchase of GiftCards or toward team orders. Promotion may be modified or terminated at any time. Certain restrictions may apply. Some items are not eligible for discount and will indicate "excluded from discount" on the product's description page. Offer expires 10/28/2014 (3:59 am CT).

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Customer Service
Loyalty Club Membership Terms and Conditions

    The following terms and conditions govern the Eastbay Loyalty Club. Becoming a member of the Eastbay Loyalty Club subjects the purchaser or user ("you," "your," "Member") to these terms and conditions.

    Loyalty Club Enrollment Terms and Conditions

    1. Membership in our Eastbay Loyalty Club is open to all Residents of the Contiguous US who are thirteen (13) years of age or older.
    2. To become an Eastbay Loyalty Loyalty Member, you must provide your personal information as requested in the enrollment form, and accept these Eastbay Loyalty Club Membership Terms and Conditions.
    3. The benefits of Membership in the Eastbay Loyalty Club include, but are not limited to, the following:
      • Platinum Membership
        • Free 2-Day Shipping for one year
          • if the final shipping address for an order is within the 48 contiguous states
          • only valid on eligible purchases that qualify for standard shipping charges
          • not valid for team discounted orders or accounts deemed to be ordering above the needs of a single family
        • Free Returns
        • 25% off your Future purchase (no minimum) with a one time use code
          • Valid email address required
        • Periodic emails of early markdown notifications and promotions for Loyalty Club members only
          • Valid email address required
        • Eastbay Platinum Club 800 line for Customer Service (cannot be used for launch items)
        • 1-year catalog subscription
      • Gold Membership
        • Free 3-Day Shipping for one year
          • if the final shipping address for an order is within the 48 contiguous states
          • only valid on eligible purchases that qualify for standard shipping charges
          • not valid for team discounted orders or accounts deemed to be ordering above the needs of a single family
        • 25% off your Future purchase (no minimum) with a one time use code
          • Valid email address required
        • Periodic emails of early markdown notifications and promotions for Loyalty Club members only
          • Valid email address required
        • Eastbay Gold Club 800 line for Customer Service (cannot be used for launch items)
        • 1-year catalog subscription
      • Silver Membership
        • Free Standard Gound Shipping for one year
          • if the final shipping address for an order is within the 48 contiguous states
          • only valid on eligible purchases that qualify for standard shipping charges
          • not valid for team discounted orders or accounts deemed to be ordering above the needs of a single family
        • Periodic emails of early markdown notifications and promotions for Loyalty Club members only
          • Valid email address required
        • Eastbay Silver Club 800 line for Customer Service (cannot be used for launch items)
        • 1-year catalog subscription
    4. Eastbay Loyalty Club Membership benefits may be used at www.eastbay.com
    5. Eastbay Loyalty Club benefits cannot be used in conjunction with team discounted orders and cannot be used at www.eastbayteamsales.com. Membership benefits also cannot be used on purchases of gift cards, email gift cards or prior purchases.
    6. Eastbay Loyalty Club membership/benefits are non-transferable. A Member number may only be associated with one www.eastbay.com account.
    7. All personal information you provide will be handled in accordance with our privacy policy. You may obtain a copy of our privacy policy from our website, or by calling 1.800.826.2205.
    8. Eastbay Loyalty Club Members must log into their account on www.eastbay.com at time of purchase to receive Eastbay Loyalty Club Membership Benefits. members will not be reimbursed for purchases made without your Eastbay Loyalty Club Membership login at the time of purchase.
    9. Eastbay Loyalty Club promotion codes must be submitted at time of purchase and cannot be used in conjunction with any discount offer. Not redeemable for cash. Promotion codes are void where prohibited, licensed or regulated.
    10. Eastbay Loyalty Club members are asked to maintain accurate and current account information in connection with their Memberships. Such information includes name, address and email address. Members can change their account information by logging into their account at www.eastbay.com, or by calling 1.800.826.2205.
    11. We cannot assume any liability for correspondence, mail or email, lost, delayed, or misdirected.
    12. Employees of Eastbay or its Affiliates are not eligible to use these benefits in conjunction with the Employee Discount Program.
    13. The Eastbay Loyalty Club and Membership is subject to all applicable laws and regulations and is void where prohibited by law or where Eastbay would be obligated to apply for any special license, bonding, permit, or other government regulatory approval relating to the Club.
    14. All interpretations of the Eastbay Loyalty Club terms and conditions shall be at our sole discretion.
    15. We may, at our discretion, cancel, modify, or restrict the Eastbay Loyalty Club at any time without prior notice. Eastbay has the right, in its sole discretion, to modify, add or delete any of the Loyalty Club terms, conditions or benefits, in whole or in part, at anytime, with or without notice, even though such changes may reduce (or increase) the value of a Member's benefit, except where prohibited by law. Continued use of your Membership in the Eastbay Loyalty Club constitutes acceptance of any modifications, additions or deletions.
    16. Our failure to exercise or enforce any right or provision of these rules shall not constitute a waiver of such right or provision.
    17. In case of suspected fraud, misrepresentation, abuse, or violation of these rules, we reserve the right to take appropriate administrative and/or legal action, including the termination of Eastbay Loyalty Club participation.
    18. Any claims brought in connection with these terms and conditions or the Eastbay Loyalty Club in general shall be governed by, and construed in accordance with, the laws of the State of New York without giving effect to any choice of law principles that would cause the application of the laws of any jurisdiction other than the State of New York, and must be instituted in the federal or state courts of New York, New York, and members consent to jurisdiction therein with respect to any legal proceedings or disputes of whatever nature arising under or relating hereto.
    19. Membership will not be validated for accounts deemed to be ordering product that is intended for final use outside of the US.

    Loyalty Club Renewal Terms and Conditions

    1. The benefits you receive to renew your Membership in the Eastbay Loyalty Club are, but are not limited to, the same benefits you enjoyed as a member.
    2. The cost to renew your membership in the Eastbay Loyalty Club is not refundable or returnable.