Customer Service - GiftInfo - Terms and Conditions for Eastbay Gift Cards | Eastbay

Customer Service
Terms and Conditions for Eastbay Gift Cards

    Eastbay Gift Cards:

    • Eastbay Gift Cards can be ordered in any amount from $10.00 to $500.00. You can order your Gift Cards at www.Eastbay.com or phone us toll-free at 1.800.826.2205.
    • Coupon/discount codes may not be used to purchase a Gift Card unless specified.

    The Eastbay Gift Card is subject to the following terms and conditions.

    • To redeem a Gift Card, use the 16-digit number and the PIN provided on the back of your card.
    • Coupon/discount codes may be used when redeeming a Gift Card.
    • Gift Cards may not be exchanged for cash (except in CA, CO, ME, MA, MT, RI, WA, VT as provided below) or used to purchase another Gift Card unless required by law.
    • Gift Cards are not replaceable if lost or stolen.

    States Permitting Cashouts

    • California residents, a Gift Card with a cash value of less than $10 is redeemable in cash for its cash value.
    • Maine residents, a Gift Card with a cash value of $5 or less is redeemable in cash for its cash value.
    • Massachusetts residents, a Gift Card with a cash value of $5 or less is redeemable in cash for its cash value. A Gift Card that has been redeemed for 90% of its value or more is redeemable in cash for its cash value.
    • Montana residents, a Gift Card with a cash value of less than $5 is redeemable in cash for its cash value.
    • Rhode Island residents, a Gift Card with a cash value of less than $1 is redeemable in cash for its cash value.
    • In Washington residents, a Gift Card with a cash value of less than $5 is redeemable in cash for its cash value.
    • In Vermont residents, a Gift Card with a cash value of $1 or less is redeemable in cash for its cash value.
    • In Colorado residents, a Gift Card with a cash value of $5 or less is redeemable in cash for its cash value.