Customer Service - GiftInfo - Terms and Conditions for Eastbay GiftCards | Eastbay
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Terms and Conditions for Eastbay GiftCards

    Eastbay GiftCards:

    • Eastbay GiftCards can be ordered in any amount from $10.00 to $500.00. You can order your GiftCards at www.Eastbay.com or phone us toll-free at 1.800.826.2205.
    • Coupon/discount codes may not be used to purchase a GiftCard unless specified.

    The Eastbay GiftCard is subject to the following terms and conditions.

    • To redeem a GiftCard, use the 16-digit number and the PIN provided on the back of your card.
    • Coupon/discount codes may be used when redeeming a GiftCard.
    • GiftCards may not be exchanged for cash (except in CA, CO, ME, MA, MT, RI, WA, VT as provided below) or used to purchase another GiftCard unless required by law.
    • GiftCards are not replaceable if lost or stolen.

    States Permitting Cashouts

    • California residents, a GiftCard with a cash value of less than $10 is redeemable in cash for its cash value.
    • Maine residents, a GiftCard with a cash value of $5 or less is redeemable in cash for its cash value.
    • Massachusetts residents, a GiftCard with a cash value of $5 or less is redeemable in cash for its cash value. A GiftCard that has been redeemed for 90% of its value or more is redeemable in cash for its cash value.
    • Montana residents, a GiftCard with a cash value of less than $5 is redeemable in cash for its cash value.
    • Rhode Island residents, a GiftCard with a cash value of less than $1 is redeemable in cash for its cash value.
    • In Washington residents, a gift card with a cash value of less than $5 is redeemable in cash for its cash value.
    • In Vermont residents, a gift card with a cash value of $1 or less is redeemable in cash for its cash value.
    • In Colorado residents, a gift card with a cash value of $5 or less is redeemable in cash for its cash value.