Customer Service - OrderInfo - Check My Order History Online | Eastbay

Free Shipping on 25,000+ Products*

or on orders over $75 Use Code: IPEB5F5P**

*Automatic Free shipping offer valid only on eligible items. Eligible items will indicate "Free Shipping" on the product description page. Items in your cart that are not eligible are subject to shipping charges. Shipping will be automatically deducted at checkout. Valid only at eastbay.com. Offer is limited to standard delivery within the 48 contiguous United States and APO/FPO addresses. Excludes bulk orders and drop ships. Entire order must ship to a single address. Does not apply to prior purchases or open orders. Customer is responsible for shipping costs on returned merchandise. May not be used toward purchase of Gift Cards or team orders. Promotion may be modified or terminated at any time. Certain restrictions and exclusions may apply. Any order that includes a new release launch item does not apply and will incur standard shipping rates. Offer expires 8/9/2015 (11:59 pm CT).

**Use promotion code IPEB5F5P at checkout. Promotion/source code box is located in step 4 of checkout. Order value must total $75 or more before services, taxes, shipping and handling. Valid online at eastbay.com. Offer is limited to standard ground delivery within the 48 contiguous United States and APO/FPO addresses. Excludes bulk orders and drop ships. Entire order must be shipped to a single address. Does not apply to prior purchases or open orders and cannot be combined with any other offer. Customer is responsible for shipping costs on returned merchandise. May not be used toward purchase of Gift Cards or team orders. Promotion may be modified or terminated at any time. Certain restrictions and exclusions may apply. Any order that includes a new release launch item does not apply and will incur standard shipping rates. Offer expires 8/9/2015 (11:59 pm CT).

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Customer Service
Check My Order History Online

    Order history is a benefit for our registered users. It allows you to review up to the last nine months of orders placed online, by phone or by mail. To view your order history online, you must be a registered user. If you would like to register now, please click here.

    To access your order history, please follow the directions below:

    1. Login to your account using the "My Account" link in the upper right corner of the page.
    2. From the My Account page, click the "Order History" link.
    3. Your previously placed orders will be listed, along with their current status.
    4. To view the order in detail, click on the "View Order" link.
    5. To view package tracking information (if available), click the "Track It" button under shipping information.