Customer Service - OrderInfo - Track an Order Online | Eastbay

Select Your Savings $20, $30, or $40 off!  

Select Your Savings: Limit one offer per Order.

$20 off $100 - Use Code: IPEB53N2

$30 off $150 - Use Code: IPEB53N3

$40 off $200 - Use Code: IPEB53N4

*To save $20, your order must total $100 or more before services, taxes, shipping, and handling. Use promotion code IPEB53N2 at checkout. To save $30, your order must total $150 or more before services, taxes, shipping, and handling. Use promotion code IPEB53N3 at checkout. To save $40, your order must total $200 or more before services, taxes, shipping, and handling. Use promotion code IPEB53N4 at checkout. Promotion/source code box is located in step 4 of checkout. Offers end at 3:59 am CT on 3/4/2015. Savings do not apply to prior purchases, cannot be used together and cannot be combined with any other offer. Offers may not be used toward the purchase of Gift Cards or team orders. Other exclusions apply, click here for full details. Promotion may be modified or terminated at any time. Other restrictions and exclusions may apply.

Be the First to Know! Get up-to-the-minute info on the latest product launches, special offers and sales events by signing up for Eastbay emails or by requesting our free catalog.

Select Your Savings, Up to $40 off you entire order
Customer Service
Track an Order Online

    The quickest way to check your order status and tracking information is by using one of the two online options listed below. If you need further assistance, you may contact us via email or phone to obtain the status of your order. All orders placed that contain an email address on the account will receive an email confirmation upon the placement of the order.

    Unregistered Users:
    To check your order status online immediately using your customer number and order number:

    1. Click on the "Order Status" link in the upper right corner of the page or click here.
    2. Enter your order number and customer number, then Submit.
    3. To view package tracking information (if available), click the "Track It" button under shipping information.

    Registered Users:
    As a registered user, you can simply login to your account and you will have access to look up your orders without entering your customer number and order number for each one.

    To do so, please follow the directions below:

    1. Click on the "My Account" link in the upper right corner of the page.
    2. Enter your registered email address or Customer Number and Password to access your Account.
    3. From the My Account page, click the "Order History" link.
    4. Your previously placed orders will be listed, along with their current status.
    5. To view the order in detail, click on the "View Order" link.
    6. To view package tracking information (if available), click the "Track It" button under shipping information.