Customer Service | Eastbay

Customer Service

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Available 24 hours a day, 7 days a week
Domestic Customers: 1.800.826.2205
International Customers: 1.715.261.9588
  • My Account
    Registration Benefits, User Registration Process, Managing My Personal Account, Wish List
  • Order Information
    Payment Information, How to Place an Order, Track an Order Online, Check My Order History Online, Did You Receive My Order, Ordering FAQs, Western Union
  • Shipping Information
    Domestic Shipping Rates and Policies, International Shipping Information, Eastbay MemberSHIP Shipping Rates and Policies, Shipping to a PO Box, Shipping One Order to Multiple Addresses, No Street Address
  • Returns and Exchanges
    Return Policy, US and International Return and Exchange Instructions (Excluding Canada), Canadian Return and Exchange Instructions
  • Gift Cards
    Ordering a Gift Card, Redeeming a Gift Card, Check the Balance on a Gift Card, Terms and Conditions for Eastbay Gift Cards, Terms and Conditions for Eastbay Email Gift Cards
  • Eastbay MemberSHIP
    MemberSHIP FAQ, MemberSHIP Terms and Conditions, MemberSHIP Return Policy
  • Other Services
    Contact Information, Eastbay Email Club, Information About Our Products, Donations/Sponsorships, The Company, Privacy Policy, Terms of Use, Privacy Statement
  • Search Tips
    General Search Tips
  • Sport-Specific Sizing Help, Tips & Information
    Baseball & Softball Sizing Help, Tips & Information, Basketball Sizing Help, Tips & Information, Football Sizing Help, Tips & Information, Running and Track Sizing Help, Tips & Information, Soccer Sizing Help, Tips & Information, Shoes - Proper Fit By Sport, Training Sizing Help, Tips & Information, Walking/Toning Sizing Help, Tips & Information, Wrestling Sizing Help, Tips & Information